MANAGED SUPPORT SERVICES
Virtual Infrastructure Manager (VIM)
Unlike VIM tools, Nviron’s VIM gives you access to a real person who will support you in running your IT operations and making strategic decisions.
Talk to an expertSo, what do we mean by Virtual Infrastructure Manager?
Nviron’s VIM gives you access to an experienced IT professional who can be called upon to provide advice and guidance whether you’re making tactical or strategic IT decisions, effectively taking the role of your technical authority.
Whilst other services are available from Nviron to manage the day-to-day operation of your IT function, VIM is specifically designed to support high-level decision-making. Your dedicated Nviron VIM will listen to your business goals and objectives and help you plot out a route to achieve them.
Say hello to stress-free IT
Not one size fits all
Every single business we work alongside has different requirements, so our IT experts will work with you to get to the roots of what you’re looking for as an IT business partner.
We like to be proactive
After we’ve listened to your concerns, our experts will propose the required (sometimes alternative) processes and systems to ensure we’re always one step ahead. This will continue for the duration of our partnership.
People buy from people
We’re all about the relationship. We will ensure you’re happy with your dedicated contacts at Nviron and make sure that they are always available to resolve any issues as speedily as possible.
Our experts are trained by the experts
Our experts are all equipped with the ability to solve the most complex of issues and get you up and running before anything turns critical.
Say hello to stress-free IT
Not one size fits all
Every single business we work alongside has different requirements, so our IT experts will work with you to get to the roots of what you’re looking for as an IT business partner.
We like to be proactive
After we’ve listened to your concerns, our experts will propose the required (sometimes alternative) processes and systems to ensure we’re always one step ahead. This will continue for the duration of our partnership.
People buy from people
We’re all about the relationship. We will ensure you’re happy with your dedicated contacts at Nviron and make sure that they are always available to resolve any issues as speedily as possible.
Our experts are trained by the experts
Our experts are all equipped with the ability to solve the most complex of issues and get you up and running before anything turns critical.
Benefits of Virtual Infrastructure Manager
Tactical & strategic advice
From short-term tactical projects to setting out a multi-year IT strategy, your VIM will draw on a wealth of experience to help you make decisions about your IT.
Sound & impartial advice
Our VIM has a wealth of experience across a range of technologies. We’ll present the right solution to meet your business goals.
Standards & procedures
The proper standards and certificates are crucial to showing off your skills to the world. Our consultants can advise on best practices, helping you achieve recognised security and data management standards.
Stable & cost effective
VIM gives you access to the knowledge and experience you need to make strategic decisions regarding your IT without having to invest in a full time resource.
How we performed in September 2024
Our dedication to exceptional customer service is a constant. Explore these statistics to see our commitment to delivering top-tier service year-round.
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Tickets responded to (by a human) within SLA
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Tickets resolved (by a human) within SLA
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Mean time to fix
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Proactive alerts resolved
Frequently asked questions
Unlike traditional VIM tools, Nviron’s VIM gives you access to a real person who will support you in running your IT operations and making strategic decisions.
Whilst other services are available from Nviron to manage the day-to-day operation of your IT function, VIM is specifically designed to support high-level decision-making. Your dedicated Nviron VIM will listen to your business goals and objectives and help you plot out a route to achieve them.
Nviron’s VIM gives you access to an experienced IT professional who can be called upon to provide advice and guidance whether you’re making tactical or strategic IT decisions, effectively taking the role of your technical authority.
There are numerous benefits to businesses of choosing to outsource the management of their network & WiFi, including:
- Tactical & strategic advice – From short-term tactical projects to setting out a multi-year IT strategy, your VIM will draw on a wealth of experience to help you make decisions about your IT.
- Sound & impartial advice – Our VIM has a wealth of experience across a range of technologies. We’ll present the right solution to meet your business goals.
- Standards & procedures – The proper standards and certificates are crucial to showing off your skills to the world. Our consultants can advise on best practices, helping you achieve recognised security and data management standards.
- Stable & cost effective – VIM gives you access to the knowledge and experience you need to make strategic decisions regarding your IT without having to invest in a full time resource.
Ready to streamline your IT operations
Situated between Manchester and Liverpool, our IT experts are perfectly positioned to take care of the tech, so you can focus on what really matters.
Get in touch