TECHNICAL SUPPORT SERVICES
Patching & Firmware
Patching & firmware is essential to keep your networks and systems working as intended, keeping on top of issues that may cause problems in the future.
Talk to an expertSo, what do we mean by Patching & Firmware?
Patching and Firmware provides a mechanism to provide regular updates to protect software and remove bugs. It involves a series of activities that are performed after the initial deployment of IT resources to keep them in good working condition, minimise downtime, and address any issues that may arise.
Say hello to stress-free IT
Not one size fits all
Every single business we work alongside has different requirements, so our IT experts will work with you to get to the roots of what you’re looking for as an IT business partner.
We like to be proactive
After we’ve listened to your concerns, our experts will propose the required (sometimes alternative) processes and systems to ensure we’re always one step ahead. This will continue for the duration of our partnership.
People buy from people
We’re all about the relationship. We will ensure you’re happy with your dedicated contacts at Nviron and make sure that they are always available to resolve any issues as speedily as possible.
Our experts are trained by the experts
Our experts are all equipped with the ability to solve the most complex of issues and get you up and running before anything turns critical.
Say hello to stress-free IT
Not one size fits all
Every single business we work alongside has different requirements, so our IT experts will work with you to get to the roots of what you’re looking for as an IT business partner.
We like to be proactive
After we’ve listened to your concerns, our experts will propose the required (sometimes alternative) processes and systems to ensure we’re always one step ahead. This will continue for the duration of our partnership.
People buy from people
We’re all about the relationship. We will ensure you’re happy with your dedicated contacts at Nviron and make sure that they are always available to resolve any issues as speedily as possible.
Our experts are trained by the experts
Our experts are all equipped with the ability to solve the most complex of issues and get you up and running before anything turns critical.
Benefits of Patching & Firmware
Enhanced performance
Keeping systems updated and well-maintained can lead to improved overall performance, faster response times, and better user experiences.
Improved planning
Nviron can help organisations plan for patches and updates. This enables you to reduce vulnerabilities and ensure your organisation remains secure.
Reduced downtime
Regular maintenance can help identify and fix issues before they cause unexpected downtime. Nviron also schedule patches out of hours to further minimising disruptions to business operations.
Cost savings
Proactive maintenance can prevent costly breakdowns and major issues that might require extensive repairs or replacements. Regular maintenance can also extend the lifespan of IT equipment.
How we performed in November 2024
Our dedication to exceptional customer service is a constant. Explore these statistics to see our commitment to delivering top-tier service year-round.
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Tickets responded to (by a human) within SLA
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Proactive alerts resolved
Frequently asked questions
Patch management involves updating software, drivers, and firmware to protect against vulnerabilities and ensure optimal system performance, boosting productivity.
All systems need to be secured, from employee laptops to unattended devices like kiosks and digital signage. Ignoring patch management can expose your business to data breaches, productivity loss, and reputational damage.
- Comprehensive Patch Management – Patch management goes beyond updating the OS and applications. It includes updating hardware firmware and drivers.
- Regular Patch Cycles – Establish predictable patch management cycles that allow users to prepare for updates and minimise disruptions.
- Batch Patching – Also known as "soft launch" or "sandbox testing," this involves deploying patches to a small user segment (around 5%) to evaluate effects before a full-scale rollout.
The primary goal of patch management is to protect endpoints from malicious attackers and maintain system performance. Additional benefits include:
- Increased Productivity – Up-to-date software operates more efficiently, boosting your employee's productivity.
- Reduced Costs – Remote management by a third party reduces the need for costly hardware or on-site repairs.
- Regulatory Compliance – Helps meet data protection regulations like HIPAA and GDPR.
Ready to streamline your IT operations
Situated between Manchester and Liverpool, our IT experts are perfectly positioned to take care of the tech, so you can focus on what really matters.
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